How does matchmaking work in heroes of the storm

The system is fully dynamic and continually updating itself, so it automatically adjusts as balance changes, the meta shifts, and players find creative, new ways to use a hero.

Winning or losing is still the primary factor in whether you gain or lose MMR so you still only gain MMR on a win and lose it on a loss. The performance-based adjustments just affect how much MMR you gain or lose. While some stats are weighted higher than others to reflect their importance in that situation, every stat is evaluated as part of the performance calculation.

Also, you still need to win the game to gain MMR.

How the hell does the matchmaking work in Quickmatch?

How does the system avoid double penalizing me for both losing and having lower stats? The comparisons to determine how well you performed are different for winning games versus losing games. Will this cause players to intentionally make games take longer so they can pad their stats? Who determines which stats are important for any particular situation? The community does by playing the game.

Quick Match

Instead, it is measuring how players are playing in particular situations in order to determine which stats are most important to highly skilled play. How does the system work for a new hero or after a hero is reworked?


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The performance-based aspect of the system will be disabled initially when a new hero launches or after a hero receives a major rework to allow the system to gather the data it needs to make performance comparisons. During this period, the system will effectively work like it used to with MMR adjustment based on win or loss.

HOTS Ranked Play & Matchmaking AMA summary

This will eventually replace the current Personal Rank Adjustment. Will this help with smurfing? We believe this system will go a long way to curbing the issues associated with smurfing since a player who creates a new account to intentionally best players of a lower skill will more quickly find themselves facing players of similar skill. When is this coming to the game? Our current plan is to implement performance-based matchmaking in December alongside our next season roll, but we will be sure to update you if anything changes.

Anything else I should know? The system has also shown promising potential to help detect griefing in games since it can more easily determine when someone is intentionally playing poorly.

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Latest Articles Heroic Deals: The intent behind MMR is to match players by skill. This is accomplished by comparing an assigned number MMR that adjusts based on the relative MMR of the opponents players win or lose to. Matching players by their effectiveness or performance helps make sure that less experienced players aren't always getting stomped by expert players, and that competitors at all levels are earning their victories by battling players of roughly equivalent ability.

An individual player's Matchmaking Rating MMR is primarily determined by the amount of games that player wins versus how many the player loses.


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When you win a game, your MMR goes up, while the opposite is true for when you lose. If on the other hand your team lost the game, but you performed very well you would receive a positive PA, but you would still lose MMR overal. Therefore winning or losing a game is the most important factor of the system. The algorithm that determines your performance uses 20 different factors, among them siege damage, hero damage, KDA, EXP soakes, CC time but also many others that are not publicly known. Those factors are used to tell how a particular player in a particular situation is doing.

At the end of the process you receive a number between 0 and 1 that rates your performance, 0. By looking at these stats across the entire player base, the system can see which stats are most important for effective play and create a data-driven model of what the most highly-skilled players are doing in any given situation.

The main purpose of Quick Match is that you have a guaranteed character selection, and matches that start as soon as possible. If you are in the mood to win with a "real" composition on a map, Unranked Draft or Ranked Draft might be better.